29th Quality Summit








26 – 27 November 2021

Building India for a New World


– Join India’s largest event dedicated to Quality with comprehensive technical content, high-level networking with Global Speakers.

– Join a renowned community of Industry Leaders representing top Organisations.

– Hear exclusive, Quality Sessions and Solutions presented from multiple industry sectors.

– Engage with the industry’s leading solution providers, spearheading innovation in Quality.

– Experience Gala Awards of CII – EXIM Bank Award for Business Excellence.

Meet Potential Partners


Networking Meetings


Sharing & Learning Best Practices


30 ⁺ Partners

Acclaimed National & International Speakers




800 ⁺ Delegates

30 ⁺ Exhibitors


CII Institute of Quality is the leading authority in Quality Enhancement among organisations and industries. Over the past century, CII has provided Indian Industries with the support, systems and tools to make a mark in the competitive world. It is realised that the best way to enhance an organisation’s competitiveness is through the quality route.


🕒 1000 - 1100 hrs : INAUGURAL SESSION
1000- 1001 hrs National Anthem
1002 – 1012 hrs Welcome & Theme Address  R Mukundan
Chairman, CII Institute of Quality,
Managing Director, Tata Chemicals Ltd.
1012-1027 hrs Special Address T V Narendran
President-Designate, CII
CEO & Managing Director, Tata Steel Ltd.
1027 – 1045 hrs Keynote Address Adil Zainulbhai
Quality Council of India
1045-1047  hrs Announcements 2020 Quality Ratna Award Winner
1047 -1050 hrs Concluding Remarks R Mukundan
Chairman, CII Institute of Quality
Managing Director, Tata Chemicals Ltd.
 1050 hrs Closure of Inaugural Session
🕒 1100 – 1215 hrs : THEME SESSION: Repositioning Quality for the Digital Era

The success of all transactional operations at the business or governance level have traditionally hinged on their quality – as planned and delivered, and as received and perceived. The quality function has performed a key role in defining standards, in the methods deployed for attaining them and closing the loop through the experience response.

However, as machines, systems and processes become autonomous, intelligent and connected, this session discusses what will be the role played by the quality function in future organizations to drive business imperatives,  productivity, competitiveness, Supply Chains, societal impacts in line with SDGs covering all segments of the industry, all functions (cross functional). It would cover the expectations and possible avenues for the Supply Chain particularly MSMEs.

Session Chair Kris Gopalakrishnan
Past President, CII & Chairman &
Co-Founder, Axilor Ventures
Panelist 1
Gregory H. Watson
Business Excellence Solutions, Ltd.
Panelist 2
Soumitra Bhattacharya
Past Chairman CII Karnataka & President and Managing Director, Bosch India
Panelist 3 L Krishnan
Past Chairman CII Karnataka &
Managing Director
TaeguTec India Pvt. Ltd
🕒 1215 – 1315 hrs : SESSION 1: Quality – Key Driver for “Local for Global”

The call for local to global is one of the important themes of the Self-Reliant India programme. The transition includes enhancing the domestic content under the phased manufacturing programmes balancing both the costs and quality requirements to compete with the major global suppliers.

The Indian movement is different from the isolationist and protectionist self-reliance movements across the worlds as it addresses creating the eco-system for capacity building to make India a global manufacturing hub. Critical sectors such as Defence, Railways are poised in a big way for inclusive private sector participation, while those with export potential such as Pharma and Textiles need to be upgraded to meet international standards.

Session Chair David Rasquinha
Managing Director
EXIM Bank of India
Panelist 1
Shrinivas G Shirgurkar
Managing Director
Ace Designers Ltd.
Panelist 2
Shirish Barwale
Managing Director
Panelist 3
Rear Admiral Ranjit Singh
Director, Directorate of Quality,
Reliability and Safety, DRDO
🕒 1315 - 1400 hrs : Lunch Break
🕒 1400 – 1515 hrs : SESSION 2: Transforming Challenges to Opportunity: Improving lives and livelihood

The ongoing pandemic has demonstrated the fragile nature of the social fabric. Different segments of society and business sectors underwent varied experiences and hardships.  Amidst the struggle to sustain livelihoods, essential supplies, utilities, financial systems, healthcare organizations strived to maintain their standards, compounded by the additional safeguards against infection. The pandemic has allowed us to test the robustness of the prevailing systems and opened up numerous possibilities to raise the preparedness levels.

This session will focus on the emerging impact of Quality on critical sections of our society and economy such as MSME, Youth, logistics etc to build a socio-economic structure for Atmanirbhar Bharat.

Session Chair R. Srinivasan
Past Chairman, CII Karnataka
Panelist 1
Harsha Bangari
Deputy Managing Director
EXIM Bank of India
Panelist 2
Sunil Sinha
Resident Director – Middle East & North Africa,
Tata Sons
Panelist 3
C P Rangachar
Past Chairman, CII SR & Managing Director,
Yuken India Ltd.
Panelist 4 Vinay Kumar Katyal
Director, Bharat Electronics Ltd.                                          
🕒 1515 – 1615 hrs : SESSION 3: Quality Infrastructure – foundation for the Global Value Chain

The traditional pillars of a National Quality Infrastructure are standardization, metrology and conformity assessment. The NQA serves to create a quality ecosystem for businesses, trade and society. Governments also leverage the NQA to regulate quality, safety and health of citizens and to negotiate access to overseas regulated markets. The digital era brings in additional concerns of compliances to cyber security, data privacy and of seamless interoperability of digital systems and of course the Global Supply Chain.

This session discusses the evolving approaches for restructuring National Quality Infrastructures to meet the emerging imperatives and the best practices for the Global Value Chain.

Session Chair Dr. Adil Zainulbhai
Quality Council of India
Panelist 1
Wim De Kesel
Group Vice-President Standardization,
Group Legrand
Panelist 2
Pietro Foschi
Group Assurance Director
British Standards Institution, UK
Panelist 3
Pramod Kumar Tiwari
Director General
Bureau of Indian Standards
🕒 1615 – 1730 hrs : CII EXIM AWARD FUNCTION
🕒 0930 - 1030 hrs : SESSION 4: Quality in Governance (Corporate and Policy/State)- Building A Futuristic Model

The Quality culture of an organization or of a government entity is a function of the values imbibed and practiced at the governance level. Some of the key parameters of good governance are transparency, integrity, fairness, non-discrimination, speed, consultation and engagement of stakeholders. This session will discuss how the infusion of technology and good quality practices into governance processes can significantly assist in removing subjectivity and unwarranted personal discretion, reducing layers of decision making, enabling rule-based disposal, and enhancing accountability.

Session Chair Ninad Karpe
Past President CII WR &
Partner, 100x.vc
Panelist 1
Vinay Sahasrabuddhe
MP, Rajya Sabha
Indian Council for Cultural Relations
🕒 1030 - 1130 hrs : SESSION 5: Parallel Sessions on Emerging Quality Dimensions

These sessions will table the next practices in the  sector through use-case demonstrations of technology bundles for improving customer experiences, dramatically enhancing success rates, augmenting operational efficiencies at the organizational level; and for creating collaboration and  information bridges for  developing the sector to world class levels.

Healthcare Digital Services Supply Chain
Dr. Girdhar J Gyani
Director General

Dr. Atul Mohan Kochhar
Chief Executive Officer

Al Faber
President & CEO
Baldrige Foundation

Venkatadri Ranganathan
COO- Nutrition Science Business
Tata Chemicals Ltd

 Dr. Amaresh Chakrabarti – Chair
Senior Professor and Chairperson, Centre for Product Design and Manufacturing, IISc

Ajay Gopalswamy
Chief Executive Officer
DiFACTO Robotics and Automation Pvt. Ltd.

Dr. George Anastasopoulos
Vice President, Global Development and Compliance
International Accreditation Service, Inc. (IAS)

Nirmala Shahapur
AVP- Head of Quality
Nestlé South Asia Region


 Yogesh Munjal – Chair
Managing Director
Munjal Showa 

Dr. Tansen Chaudhari,
COO, Fluid Controls Pvt. Ltd.

Niteen Inamdar
EVP & Chief Operating Officer Sigma Electric Manufacturing Corporation

Sanjay Shridhar
Director – Head India Purchasing
CNH Industrial (India) Pvt Ltd.


🕒 1130 - 1245 hrs : SESSION 6: Quality 4.0 – Emerging Technologies

SESSION 6: Quality 4.0 – Emerging Technologies

The classical quality function places a high dependence on the data and its analysis to create a value-based feedback loop for improvement in product / service design, process design, operations, materials, equipment and human skills. The transformation ushered in by technology tools has changed the paradigm into intelligent simulations, direct data capturing, big data analytics, autonomous loops, predictive warnings and trends, M2M communications and machine learning models. This session will discuss how the emerging technologies can be harnessed to improve end to end product lifecycles, create more reliable systems, create customized solutions, and add value for money for all stakeholders.

Session Chair Ajay Nanavati
Past Chairman CII Karnataka

Panelist 1


Mr. Micheal Rada
IBCSD LAB s.r.o. – President and Project Father
Panelist 2 C N Raghupathi
Head – India Business
Panelist 3 Theuns Kotze
India & Middle East 

Panelist 4


Girish Raghavan
Vice President
GE Healthcare, India Digital Engineering
🕒 1245 - 1345 hrs : VALEDICTORY SESSION

Session Chair


R Mukundan
Chairman, CII Institute of Quality
and CEO & MD, Tata Chemicals Ltd
Valedictory Address B Muthuraman
Past President CII &
Ex-Vice Chairman, Tata Steel Limited


T V Narendran


President-Designate, CII
CEO & Managing Director, Tata Steel Ltd.

Kris Gopalakrishnan


Past President, CII & Chairman & Co-founder
Axilor Ventures

R Mukundan


CEO & MD, Tata Chemicals Ltd, & Chairman, CII Institute of Quality

David Rasquinha




Presenting Partner

Principal Partner

Associate Partner

Corporate Partner

Quality Summit Feedback

Professionally organised with great value add in terms of sharing by Indian organizations.

Prabhakara A N 
Head, Business Excellence
Bosch Ltd

The Summit dealt aptly with the issues on Quality and Innovation through interactions with many National and International Faculties.

Manojkumar Belgaonkar
Head- Quality 
Siemens Ltd.

The choice of speakers at the summit was excellent. The cultural shows and the BE Awards Nite have added Glamour to the summit.

Devraj Chattaraj
Dy. GM,
Tata Business Excellence Group

Very informative presentations. Interaction with eminent personalities is of immense value, great networking opportunities and excellent organization of the event

V Vijayakumar
Head – Operations
Tech Auto Private Ltd

The Summit was quite informative, wherein many eminent speakers brought out the current status and future perspective of Business world.

Lokesh Kumar Verma

The speakers, their presentations and sharing their experiences were quite informative and inspiring. Indeed it was value addition time.

Anil Islampure
Expert Engineering Enterprises

It was a pleasure to attend this event. Organization of Events & Speakers of the Summit, on subjects relating to Spirituality & Well-being, made it a memorable Summit.

Pramod Vatsa
National Head Operations


Send us a Message


n.deep@cii.in | 9845353135
t.hariharan@cii.in | 9901972781
karthik.masilamani@cii.in | 9900509944
CII Institute of Quality
Bharat Nagara 2nd Stage, Magadi Road Vishwaneedam Post, Bangalore – 560 091

+91-80-2328 6085 / 7690 / 9391