28th Quality Summit

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Hour(s)

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27 – 28 November 2020 

Virtual Expo

3 weeks of Expo

23 November – 13 December

CII QUALITY SUMMIT

– Join India’s largest event dedicated to Quality with comprehensive technical content, high-level networking with Global Speakers.

– Join a renowned community of Industry Leaders representing top Organisations.

– Hear exclusive, Quality Sessions and Solutions presented from multiple industry sectors.

– Engage with the industry’s leading solution providers, spearheading innovation in Quality.

– Experience Gala Awards of CII – EXIM Bank Award for Business Excellence.

Meet Potential Partners

 

Networking Meetings

 

Sharing & Learning Best Practices

 

30 ⁺ Partners

Acclaimed National & International Speakers

 

Masterclass

 

800 ⁺ Delegates

30 ⁺ Exhibitors

 

CII Institute of Quality is the leading authority in Quality Enhancement among organisations and industries. Over the past century, CII has provided Indian Industries with the support, systems and tools to make a mark in the competitive world. It is realised that the best way to enhance an organisation’s competitiveness is through the quality route.

Programme

🕒 1000 - 1115 hrs : INAUGURAL SESSION

QUALITY RATNA AWARD

🕒 1115 – 1215 hrs : THEME SESSION : Repositioning Quality for the Digital Era – since it is trying to define the Quality for the emerging industrial and socio-economic scenario

The success of all transactional operations at the business or governance level have traditionally hinged on their quality – as planned and delivered, and as received and perceived. The quality function has performed a key role in defining standards, in the methods deployed for attaining them and closing the loop through the experience response.

However, as machines, systems and processes become autonomous, intelligent and connected, this session discusses what will be the role played by the quality function in future organizations to drive business imperatives,  productivity, competitiveness, Supply Chains, societal impacts in line with SDGs covering all segments of the industry, all functions (cross functional). It would cover the expectations and possible avenues for the Supply Chain particularly MSMEs.

Session Chair Kris Gopalakrishnan*
Past President, CII & Chairman &
Co-Founder, Axilor Ventures
Panelist 1
 
Gregory H. Watson
Chairman
Business Excellence Solutions, Ltd.
Panelist 2
 
Rajesh Gopinathan*
CEO & MD
Tata Consultancy Services
Panelist 3 Arathi Krishna*
Managing Director
Sundram Fasteners
🕒 1215 – 1315 hrs : SESSION 1: Quality – Key Driver for “Local for Global”

The call for local to global is one of the important themes of the Self-Reliant India programme. The transition includes enhancing the domestic content under the phased manufacturing programmes balancing both the costs and quality requirements to compete with the major global suppliers.

The Indian movement is different from the isolationist and protectionist self-reliance movements across the worlds as it addresses creating the eco-system for capacity building to make India a global manufacturing hub. Critical sectors such as Defence, Railways are poised in a big way for inclusive private sector participation, while those with export potential such as Pharma and Textiles need to be upgraded to meet international standards.

Session Chair David Rasquinha
Managing Director
EXIM Bank of India
Panelist 1
 
Dr. Guruprasad Mohapatra*
Secretary
Department for Promotion of Industry and Internal Trade
Panelist 2
 
M V Gowtama*
CMD
Bharat Electronics Limited
Panelist 3
 
Nabanita Radhakrishnan*
Director General – System Analysis and Modeling (SAM)
Defense Research & Development Organization
🕒 1315 - 1400 hrs : INAUGURAL SESSION
🕒 1400 – 1500 hrs : SESSION 2: Transforming Challenges to Opportunity: Improving lives and livelihood

The ongoing pandemic has demonstrated the fragile nature of the social fabric. Different segments of society and business sectors underwent varied experiences and hardships.  Amidst the struggle to sustain livelihoods, essential supplies, utilities, financial systems, healthcare organizations strived to maintain their standards, compounded by the additional safeguards against infection. The pandemic has allowed us to test the robustness of the prevailing systems and opened up numerous possibilities to raise the preparedness levels.

This session will focus on the emerging impact of Quality on critical sections of our society and economy such as MSME, Youth, logistics etc to build a socio-economic structure for Atmanirbhar Bharat.

Session Chair M M Murugappan*
Executive Chairman
Murugappa Group
Panelist 1
 
Harsha Bangari*
Deputy Managing Director
EXIM Bank of India
Panelist 2
 
R. Dinesh*
Managing Director
TVS Logistics Services Limited
Panelist 3
 
Vinod Sharma*
Managing Director
Deki Electronics Limited
🕒 1500 – 1600 hrs : SESSION 3: Quality Infrastructure – foundation for the Global Value Chain

The traditional pillars of a National Quality Infrastructure are standardization, metrology and conformity assessment. The NQA serves to create a quality ecosystem for businesses, trade and society. Governments also leverage the NQA to regulate quality, safety and health of citizens and to negotiate access to overseas regulated markets. The digital era brings in additional concerns of compliances to cyber security, data privacy and of seamless interoperability of digital systems and of course the Global Supply Chain.

This session discusses the evolving approaches for restructuring National Quality Infrastructures to meet the emerging imperatives and the best practices for the Global Value Chain.

Session Chair Adil Zainulbhai
Chairman
Quality Council of India
Panelist 1
 
Sergio Mujica*
Secretary General
International Organization for Standardization
Panelist 2
 
Pietro Foschi*
Group Assurance Director British Standards Institution, UK
Panelist 3
 
Pramod Kumar Tiwari*
Director General
Bureau of Indian Standards
🕒 1600 – 1730 hrs : CII EXIM AWARD FUNCTION
🕒 1030 - 1145 hrs : SESSION 5: Parallel Sessions on Emerging Quality Dimensions (Healthcare & Medical Devices, Digital Services and Food & Agro/MSME)

These sessions will table the next practices in the  sector through use-case demonstrations of technology bundles for improving customer experiences, dramatically enhancing success rates, augmenting operational efficiencies at the organizational level; and for creating collaboration and  information bridges for  developing the sector to world class levels

Healthcare & Medical Devices (MP) Digital Services MSME Food and Agro

PANELST 1
Rajiv Nath*
Managing Director Hindustan Syringes & Medical Devices Ltd
 
PANELST 2
Himanshu Vaid*
Poly Medicure & Chairman, Medical Devices Panel

PANELST 3
Dr. Shubnum Singh*
Advisor, CII National
Healthcare Council &
Consultant Emeritus
Max Healthcare Institute Ltd

PANELST 1
Siemens*
 
PANELST 2
Bosch*

PANELST 3
IBM*







 

Supported by SMTTC- Mr Yogesh Munjal













 

Godrej Foods
FSSAI, Reliance Chain, Big Basket, Grofers, Spencers
 
Mahindra
Nomination by Mr Sudhanshu Pandey








🕒 0930 - 1030 hrs : SESSION 4: Quality in Governance (Corporate and Policy/State)- Building A Futuristic Model

The Quality culture of an organization or of a government entity is a function of the values imbibed and practiced at the governance level. Some of the key parameters of good governance are transparency, integrity, fairness, non-discrimination, speed, consultation and engagement of stakeholders. This session will discuss how the infusion of technology and good quality practices into governance processes can significantly assist in removing subjectivity and unwarranted personal discretion, reducing layers of decision making, enabling rule-based disposal, and enhancing accountability.

Session Chair R Mukundan
Chairman, CII Institute of Quality
and CEO & MD, Tata Chemicals Ltd
Panelist 1
 
Shashi Tharoor*
Lok Sabha MP
Thiruvananthapuram constituency
Panelist 2
 
Dr Naushad D Forbes *
Past President, CII and
Co-Chairman, Forbes Marshall Pvt. Ltd.
🕒 1145 - 1245 hrs : SESSION 6: Quality 4.0 – Emerging Technologies

SESSION 6: Quality 4.0 – Emerging Technologies

The classical quality function places a high dependence on the data and its analysis to create a value-based feedback loop for improvement in product / service design, process design, operations, materials, equipment and human skills. The transformation ushered in by technology tools has changed the paradigm into intelligent simulations, direct data capturing, big data analytics, autonomous loops, predictive warnings and trends, M2M communications and machine learning models. This session will discuss how the emerging technologies can be harnessed to improve end to end product lifecycles, create more reliable systems, create customized solutions, and add value for money for all stakeholders.

* To be finalized with discussion with Microsoft  
🕒 0930 - 1030 hrs : SESSION 4: Quality in Governance (Corporate and Policy/State)- Building A Futuristic Model

The Quality culture of an organization or of a government entity is a function of the values imbibed and practiced at the governance level. Some of the key parameters of good governance are transparency, integrity, fairness, non-discrimination, speed, consultation and engagement of stakeholders. This session will discuss how the infusion of technology and good quality practices into governance processes can significantly assist in removing subjectivity and unwarranted personal discretion, reducing layers of decision making, enabling rule-based disposal, and enhancing accountability.

Session Chair   R Mukundan
Chairman, CII Institute of Quality
and CEO & MD, Tata Chemicals Ltd
Panelist 1
 
Shashi Tharoor*
Lok Sabha MP
Thiruvananthapuram constituency
Panelist 2
 
Dr Naushad D Forbes *
Past President, CII and
Co-Chairman, Forbes Marshall Pvt. Ltd.
🕒 1145 - 1245 hrs : VALEDICTORY SESSION: Discussion with Winner of Q-Ratna Award

Session Chair

 

R Mukundan
Chairman, CII Institute of Quality
and CEO & MD, Tata Chemicals Ltd
Panelist 1
Winner of 2019 Q-Ratna Award
Suresh Krishna
Past President, CII  &
Chairman, Sundram Fasteners Limited
Panelist 1
Winner of 2020 Q-Ratna Award
 

*Invited

SPEAKERS

Uday Kotak

____

President, CII and Executive Vice Chairman & MD, Kotak Mahindra Bank

Chandrajit Banerjee

____

Director General, Confederation of Indian Industry

Mr R Mukundan

____

CEO & MD, Tata Chemicals Ltd, & Chairman, CII Institute of Quality

Mr David Rasquinha

____

MD & CEO
EXIM Bank

Partners

Quality Summit Feedback

Professionally organised with great value add in terms of sharing by Indian organizations.

Prabhakara A N 
Head, Business Excellence
Bosch Ltd

The Summit dealt aptly with the issues on Quality and Innovation through interactions with many National and International Faculties.

Manojkumar Belgaonkar
Head- Quality 
Siemens Ltd.

The choice of speakers at the summit was excellent. The cultural shows and the BE Awards Nite have added Glamour to the summit.

Devraj Chattaraj
Dy. GM,
Tata Business Excellence Group

Very informative presentations. Interaction with eminent personalities is of immense value, great networking opportunities and excellent organization of the event

V Vijayakumar
Head – Operations
Tech Auto Private Ltd

The Summit was quite informative, wherein many eminent speakers brought out the current status and future perspective of Business world.

Lokesh Kumar Verma
Sr.Dy.GM
BEL Ltd

The speakers, their presentations and sharing their experiences were quite informative and inspiring. Indeed it was value addition time.

Anil Islampure
COO
Expert Engineering Enterprises

It was a pleasure to attend this event. Organization of Events & Speakers of the Summit, on subjects relating to Spirituality & Well-being, made it a memorable Summit.

Pramod Vatsa
Saint-Gobain
National Head Operations

CONTACT US

Send us a Message

INFO

n.deep@cii.in | 9845353135
t.hariharan@cii.in | 9901972781
karthik.masilamani@cii.in | 9900509944
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CII Institute of Quality
Bharat Nagara 2nd Stage, Magadi Road Vishwaneedam Post, Bangalore – 560 091
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+91-80-2328 6085 / 7690 / 9391