23 – 24 November 2019 | Taj Bangalore









– Join India’s largest event dedicated to Quality with comprehensive technical content, high-level networking with Global Speakers.

– Join a renowned community of Industry Leaders representing top Organisations.

– Hear exclusive, Quality Sessions and Solutions presented from multiple industry sectors.

– Engage with the industry’s leading solution providers, spearheading innovation in Quality.

– Experience Gala Awards Nite of CII – EXIM Bank Award for Business Excellence.

Meet Potential Partners


Networking Meetings


Sharing & Learning Best Practices


30 ⁺ Sponsors


Acclaimed National & International Speakers




700 ⁺ Delegates


30 ⁺ Exhibitors


CII Institute of Quality is the leading authority in Quality Enhancement among organisations and industries. Over the past century, CII has provided Indian Industries with the support, systems and tools to make a mark in the competitive world. It is realised that the best way to enhance an organisation’s competitiveness is through the quality route.


🕒 0930 – 1040 hrs : Inaugural Session
  Welcome Address
Mr. R Mukundan, Chairman, CII Institute of Quality & Managing Director, Tata Chemicals Ltd
Mr. David Rasquinha, Managing Director, EXIM Bank of India
Mr. Adil Zainulbhai, Chairman, Quality Council of India
Keynote Address
Mr. B Muthuraman*, Past President, CII & Former Vice-Chairman, Tata Steel
Special Address
Mr. Sudhanshu Pandey *, Additional Secretary, Ministry of Commerce and Industry
Launch of CII Framework for Responsible Export Organisations Certification (Business Excellence Framework)
Concluding Remarks
Mr. R Mukundan


🕒 1040 - 1100 hrs : Tea Break
🕒 1100 - 1230 hrs hrs : Session 1 : Panel Discussion on Creating Gen-next Quality Benchmarks – Passing the Baton

The technologies that are only a few years old are enabling individuals to think differently about what it means to lead, as well as how to inspire and empower the people they manage. Next-generation workers are true digital natives. The next-generation workforce is clearly different from its predecessor, in numerous and different ways. Most organizations are not prepared because they are structured to respond to a very different set of business conditions than the ones they face today. However, it is imperative for organizations to make these changes to remain in the current businesses.  The session will discuss on the changing key drivers for success of the organization and are they ready for this new workforce and new ways of thinking about work.


  Moderator Mr. Bharat Wakhlu
Founder & President,
The Wakhlu Advisory

Mr. Ganesh Iyer
CEO – India Operations, Symphony Ventures

Ms. Kanika Tekriwal
Founder, JetSetGo

Mr. Sandipan Mitra
CEO, HungerBox


🕒 1230 – 1345 hrs : Session 2 : Strategies for Creating Global Benchmarks

Benchmarking helps to sustain long-term success through continual comparison and learning, it is a strategic strength if practiced well. In today’s world, benchmarking enables organizations to learn how other organizations are responding to the economic development, changing markets, and political and environmental concerns.


Moderator Mr R Mukundan
Chairman, CII Institute of Quality & Managing Director,
Tata Chemicals Ltd

Mr. Kris Gopalakrishnan
Past President, CII & Chairman and Co-founder of Axilor Ventures

Mr. R Gopalakrishnan
CEO, Mindworks & Former Executive Director, Tata Sons Ltd.

🕒 1345 - 1430 hrs : Lunch
🕒 1430 – 1630 hrs : Session 3 : Creating benchmarks in the disruptive technology era

The key sectors such as education, healthcare, agriculture, financial services, power, manufacturing, & other industry suggests that new solutions are necessary in each sector, as the world increasingly encounters technological change and sustainability challenges. The Session will share insights on some of the new and different approaches and technologies that have been developed & successfully implemented that are environmentally sustainable and be a benchmark for others.

Moderator Mr. David Rasquinha
Managing Director
EXIM Bank of India

Mr. Anil Swarup
CEO, State Development Council, Jharkhand & Former Education Secretary

Mr. Pietro Foschi
Group Assurance Director, British Standards Institution, UK

Mr. Muralikrishnan B
Chief Operations Officer, Xiaomi India

Mr. Shreeram Iyer
Co-Founder & Head - Growth & Strategy, SPOTFLOCK Technologies

Mr. Hiroaki Kagawa
AOTS, Japan

🕒 1630 – 1730 hrs : Networking Break
🕒 1730 – 1815 hrs : Award Nite
🕒 1815 – 2015 hrs : Cultural Program

1815 – 1825 hrs : Samarthanam Group – Bharatanatyam
1825 – 1835 hrs : Shishu Mandir Group - Dolu
1835 – 1845 hrs : Ramana Maharshi Group – Dance
1845 – 1930 hrs : Mr. Giridhar Udupa & Group - Fusion Music
1930 – 2010 hrs : Ms. Rukmini - Classical Dance

🕒 2015 hrs : Dinner and Close of Day 1 Summit
🕒 1000 – 1130 hrs : Session 4 : CEO’s Perspective on Quality Strategies

While the traditional approach to strategy focusses on selecting attractive markets and building core competencies, the bolder and more contemporary approach to strategy is “competing on the edge” where CEO’s recognize creating a continuous flow of temporary and shifting competitive advantages. The session will recognize that successful strategy emerges from a decision process in which executives develop collective intuition, accelerate constructive conflict, maintain decision pacing and avoid politics.

Moderator Mr. S Chandrasekhar
Past Chairman, CII Karnataka & Managing Director, Bhoruka Power Corporation Ltd. 

Mr. V Narasimhan
Executive Director, Brakes India Ltd.

Dr Sunita Maheshwari
Co-Founder and Chief Dreamer, Teleradiology Solutions

Mr. Dhiraj Agarwal
CEO & Co-Founder, Campus Sutra

🕒 1130 – 1145 hrs : Tea Break
🕒 1145 - 1330 hrs : Session 5 : Creating Culture Imperative for Economic Sustainability

Sustainable long-term economic growth will depend on building value chain essentials within a coherent logic model. This balance requires association of social, economic, cultural, and environmental research and policy development and implementation. The session will feature some of the Leaders of Industry who will share their thoughts how they nurtured their organizational culture to power growth and sustainability.

Moderator Mr. A. Venkarataman

Mr. Sharada Prasad (IAS)
Chairman, Sector Skill Council, Ministry of Skill
Development and Entrepreneurship, GOI

Mr. Rajeshwar Tripathi
Chief People Officer, Mahindra & Mahindra Ltd

Mr. Johnny Lee
CEO, Upincar, China

🕒 1330 - 1415 hrs : Lunch
🕒 1415 – 1530 hrs : Session 6 : Global Benchmarking through Standards

The Session will share ideas, perspectives and methodologies that they adopt at national levels to give accreditation to Certification Bodies as part of adherence to national Standards. As the organizations become trans-national, there will be an even growing need to benchmark best global practices for seamless cross border business. These in turn will lead to the establishment of global standards and practices.

Session Chair Mr Anupam Kaul
Principal & Head QMS, CII IQ

Mr. Suresh Sugavanam
Vice President & Managing Director -South Asia and Sub-Saharan Africa, Underwriter Laboratories

Mr. Thomas, Fuhrmann
Managing Director, TÜV Rheinland India

Mr. Shisher Kumra
MD, Sustainability Support Services, Sweden

🕒 1530 – 1630 hrs : Session 7 : Valedictory Session - Impacting Lives - Benchmarking Balanced Life
Session Chair

Mr. C P Rangachar
Past Chairman, CII Southern Region & Managing Director, Yuken India Ltd.

  H H Swami Bodhamayananda
Director, Vivekananda Institute of Human Excellence


Mr Kris Gopalakrishnan


Chairman & Co-Founder
Axilor Ventures

Mr Kamal Bali


Past President,CII Karnataka State Council & Managing Director, Volvo India Pvt Ltd

Mr R Mukundan


Managing Director
Tata Chemicals Ltd.

Mr David Rasquinha


Managing Director
EXIM Bank of India






Quality Summit 2017 Feedback

Professionally organised with great value add in terms of sharing by Indian organizations.

Prabhakara A N 
Head, Business Excellence
Bosch Ltd

The Summit dealt aptly with the issues on Quality and Innovation through interactions with many National and International Faculties.

Manojkumar Belgaonkar
Head- Quality 
Siemens Ltd.

The choice of speakers at the summit was excellent. The cultural shows and the BE Awards Nite have added Glamour to the summit.

Devraj Chattaraj
Dy. GM,
Tata Business Excellence Group

Very informative presentations. Interaction with eminent personalities is of immense value, great networking opportunities and excellent organization of the event

V Vijayakumar
Head – Operations
Tech Auto Private Ltd

The Summit was quite informative, wherein many eminent speakers brought out the current status and future perspective of Business world.

Lokesh Kumar Verma

The speakers, their presentations and sharing their experiences were quite informative and inspiring. Indeed it was value addition time.

Anil Islampure
Expert Engineering Enterprises

It was a pleasure to attend this event. Organization of Events & Speakers of the Summit, on subjects relating to Spirituality & Well-being, made it a memorable Summit.

Pramod Vatsa
National Head Operations


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