Imperative for Improving Competitiveness

 23 – 24 November 2018 | Taj Bangalore








CII Quality summit - 2018
CII Quality summit - 2018


– Join India’s largest event dedicated to Quality with comprehensive technical content, high-level networking with Global Speakers.

– Join a renowned community of Industry Leaders representing top Organisations.

– Hear exclusive, Quality Sessions and Solutions presented from multiple industry sectors.

– Engage with the industry’s leading solution providers, spearheading innovation in Quality.

– Experience Gala Awards Nite of CII – EXIM Bank Award for Business Excellence.

CII Quality summit - 2018

Meet Potential Partners

CII Quality summit - 2018

Networking Meetings

CII Quality summit - 2018

Sharing & Learning Best Practices

CII Quality summit - 2018

30 ⁺ Sponsors

CII Quality summit - 2018

Acclaimed National & International Speakers

CII Quality summit - 2018


CII Quality summit - 2018

700 ⁺ Delegates

CII Quality summit - 2018

30 ⁺ Exhibitors

CII Quality summit - 2018

CII Institute of Quality is the leading authority in Quality Enhancement among organisations and industries. Over the past century, CII has provided Indian Industries with the support, systems and tools to make a mark in the competitive world. It is realised that the best way to enhance an organisation’s competitiveness is through the quality route.

CII Quality summit - 2018


🕒 0915 – 1005 hrs : Inaugural Session
0915 – 0925 hrs Welcome Address Mr. R Mukundan
Chairman, CII Institute of Quality & Managing Director, Tata Chemicals Ltd
0925 – 0945 hrs Keynote Address

Mr. Vikram Kirloskar*
Vice President, CII & Vice Chairman, Toyota Kirloskar Motors Pvt. Ltd.


Dr. Rajiv Kumar*
Vice Chairman, Niti Aayog

0945 - 1005 hrs Keynote Address

Mr. R Mukundan

🕒 1005 – 1105 hrs : Session 1 : Panel Discussion on Creating Gen-next Quality Benchmarks – Passing the Baton

The technologies that are only a few years old are enabling individuals to think differently about what it means to lead, as well as how to inspire and empower the people they manage. Next-generation workers are true digital natives. The next-generation workforce is clearly different from its predecessor, in numerous and different ways.

Most organizations are not prepared because they are structured to respond to a very different set of business conditions than the ones they face today. However, it is imperative for organizations to make these changes to remain in the current businesses. Let us hear from our panelist on the changing key drivers for success of the organization and are they ready for this new workforce and new ways of thinking about work.

  Moderator Mr. Arindam Bhattacharya
Senior Partner & Managing Director,
Boston Consulting Group

Mr. Rajiv Bajaj*
Managing Director, Bajaj Auto
Mr. Kavin Bharti Mittal*
Founder and CEO, Hike Messenger

Ms. Upasana Kamineni*
Vice Chairperson, Apollo Foundation

Mr. Jehangir Ardeshir*
Group CEO and Director Supervisory Board, Forbes Marshall

Ms. Radha Kapoor Khanna*
Founder, Indian School of Design and Innovation

Mr. Navroze Godrej*
Executive Director, Godrej & Boyce Manufacturing Co. Ltd.

Mr. Siddarth Pai*
Founding Partner, 3one4 Capital

🕒 1105 – 1120 hrs : Tea Break
🕒 1120 – 1330 hrs : Session 2 : Strategies for Creating Global Benchmarks

Benchmarking helps to sustain long-term success through continual comparison and learning, it is a strategic strength if practiced well. In today’s world, benchmarking enables organizations to learn how other organizations are responding to the economic development, changing markets, and political and environmental concerns.


Session Chair Mr. Kris Gopalakrishnan
Chairman and co-founder of Axilor Ventures
Balance Score Card for benchmarking strategies Mr. Robert S Kaplan*
President, Renaissance Solutions Inc.
Strategic Quality Leaders - benchmarks for future leaders Mr. Ram Charan *
Global Business & Leadership Consultant
Disruptive Innovation Prof Clayton Christensen*
Harvard Business School
🕒 1330 – 1430 hrs : Lunch
🕒 1430 – 1445 hrs : Launch of New Business Model

Launch of New Business Model for Export Organizations

Launch of New Business Model for Healthcare

Signing of MOU with the……… (partner) for Industry 4.0

🕒 1445 – 1630 hrs : Session 3 : Creating benchmarks in the disruptive technology era

The key sectors such as education, healthcare, agriculture, financial services, power, manufacturing, & other industry suggests that new solutions are necessary in each sector, as the world increasingly encounters technological change and sustainability challenges. The Session will share insights on some of the new and different approaches and technologies that have been developed & successfully implemented that are environmentally sustainable and be a benchmark for others.

  Session Chair Mr. David Rasquinha
Managing Director
EXIM Bank of India
  Keynote – Report World Economic Forum
  Panel discussion

Mr. Anil Swarup 
Former Education Secretary

Dr. Masamori Ihara
The Deming Prize Examination Committee

  Question and Answer & Wrap up  
🕒 1630 – 1700 hrs : Networking Break
🕒 11700 – 1830 hrs : Award Nite
🕒 1830 – 2000 hrs : Cultural Program
🕒 2000 hrs : Dinner and Close of Day 1 Summit
🕒 1000 – 1130 hrs : Session 4 : CEO’s Perspective on Quality Strategies

While the traditional approach to strategy focusses on selecting attractive markets and building core competencies, the bolder and more contemporary approach to strategy is “competing on the edge” where CEO’s recognize creating a continuous flow of temporary and shifting competitive advantages. The session will recognize that successful strategy emerges from a decision process in which executives develop collective intuition, accelerate constructive conflict, maintain decision pacing and avoid politics.

  Session Chair Mr N Kumar,
Past President, CII & Past Chairman – CII IQ and Vice Chairman, The Sanmar Group
  Panel Discussion

Dr. Naushad Forbes*
Past President, CII & Co-Chairman, Forbes Marshall

Ms. Shobana Kamineni*
Past President, CII & Executive Vice Chairperson, Apollo Hospitals

Mr. M M Murugappan*
Vice Chairman, Murugappa Group

Mr. U B Pravin Rao*
Chief Operating Officer & Whole-time Director, Infosys Ltd.

  Question and Answer  
🕒 1130 – 1145 hrs : Tea Break
🕒 1145 – 1300 hrs : Session 5 : Creating Culture Imperative for Economic Sustainability

Sustainable long-term economic growth will depend on building value chain essentials within a coherent logic model. This balance requires association of social, economic, cultural, and environmental research and policy development and implementation. The session will feature some of the Leaders of Industry who will share their thoughts how they nurtured their organizational culture to power growth and sustainability.

  Session Chair Mr. Kamal Bali
Managing Director
Volvo India Private Limited
  2030 Agenda for Sustainable Development Sweden Ambassador/ Counsel General, * Sweden
  Smart City Mission

Ministry of Housing and Urban Affairs
Government of India*


Mr. Patrick Antoni *
Deputy Country Manager, IKEA

  Reform initiatives in supporting sustainable economic and human developments

Dr. Ebrahim Mohammed Janahi*
Chief Executive of Tamkeen

🕒 1320 – 1400 hrs : Lunch
🕒 1400 – 1530 hrs : Session 6 : Global Benchmarking through Standards
  Session Chair BIS
  Speakers TUV






ISO - Singapore

  Question and Answers – Wrap up  
🕒 1530 – 1630 hrs : Session 7
  Session Chair Mr. R Mukundan
Chairman, CII Institute of Quality &
Managing Director, Tata Chemicals Ltd
  Panel discussion  
  Question and Answer & Wrap up
🕒 Valedictory Session: Inspiring Story of Bhutan- Economic Sustainability
  Tshering Tobgay *
Prime Minister of Bhutan
🕒 Close of Day 2 Summit


CII Quality summit - 2018

Mr Kris Gopalakrishnan


Chairman & Co-Founder
Axilor Ventures

CII Quality summit - 2018

Mr Manu Kumar Jain


Global Vice President & Managing Director

CII Quality summit - 2018

Mr R Mukundan


Managing Director
Tata Chemicals Ltd.

CII Quality summit - 2018

Mr David Rasquinha


Managing Director
EXIM Bank of India

Quality Summit 2017 Feedback

Professionally organised with great value add in terms of sharing by Indian organizations.

Prabhakara A N 
Head, Business Excellence
Bosch Ltd

The Summit dealt aptly with the issues on Quality and Innovation through interactions with many National and International Faculties.

Manojkumar Belgaonkar
Head- Quality 
Siemens Ltd.

The choice of speakers at the summit was excellent. The cultural shows and the BE Awards Nite have added Glamour to the summit.

Devraj Chattaraj
Dy. GM,
Tata Business Excellence Group

Very informative presentations. Interaction with eminent personalities is of immense value, great networking opportunities and excellent organization of the event

V Vijayakumar
Head – Operations
Tech Auto Private Ltd

The Summit was quite informative, wherein many eminent speakers brought out the current status and future perspective of Business world.

Lokesh Kumar Verma

The speakers, their presentations and sharing their experiences were quite informative and inspiring. Indeed it was value addition time.

Anil Islampure
Expert Engineering Enterprises

It was a pleasure to attend this event. Organization of Events & Speakers of the Summit, on subjects relating to Spirituality & Well-being, made it a memorable Summit.

Pramod Vatsa
National Head Operations


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